Frequently Asked Questions
How do I place an order?
You can place an order by browsing our products, adding them to your cart, and proceeding to checkout. We accept various payment methods including PayPal and credit cards.
What are your delivery areas?
We deliver to major cities in Vietnam including Ho Chi Minh City, Hanoi, Da Nang, Hai Phong, and Can Tho. Delivery times vary by location.
How fresh are your flowers?
We source our flowers from local farms and ensure they are delivered fresh. Our flowers are typically harvested within 24-48 hours of delivery.
Can I customize my order?
Yes! We offer custom arrangements and can work with you to create the perfect bouquet for any occasion. Contact us for special requests.
What if I'm not satisfied?
We stand behind our products and offer a satisfaction guarantee. If you're not happy with your order, please contact us within 24 hours of delivery.